Effective Date: 2025/01/01

At MKS Education, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, enroll in our programs, or interact with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, address, date of birth, and other details provided during registration or inquiry.
  • Academic Information: Test preferences, scores, study plans, and goals.
  • Payment Information: Billing details, transaction history (processed securely through third-party payment gateways).
  • Usage Data: Pages visited, time spent on the site, device information, browser type, and other analytics data collected through cookies.

2. How We Use Your Information

We use the information we collect to:

  • Register and manage your enrollment in our courses
  • Provide access to our LMS portal and study materials
  • Deliver class updates, schedules, and notifications
  • Respond to your inquiries and offer support
  • Process payments securely
  • Send newsletters, offers, and updates (only with your consent)
  • Improve our website and services through analytics and user feedback

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share limited information with:

  • Service providers who assist in delivering our educational content and processing payments (e.g., Microsoft Teams, secure payment gateways)
  • Legal authorities, if required by law or to protect our rights, users, or systems

4. Data Security

We implement strict technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Access to sensitive data is restricted to authorized personnel only.

5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience, track user engagement, and improve our services. You can choose to disable cookies in your browser settings, though this may affect some features of the site.

6. Your Rights

You have the right to:

  • Access or request a copy of the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications at any time
  • Lodge a complaint with a data protection authority

To exercise these rights, please contact us at [email protected].

7. Third-Party Links

Our website may contain links to third-party sites (e.g., YouTube, Facebook). We are not responsible for the privacy practices or content of these sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

MKS Education
Opposite Shankerdev Campus, Putalisadak, Kathmandu
Email: [email protected]
Phone: 9818173800
Website: https://mksprep.com